Reason and Prerequisites
Downtime and Workaround
Solution
The SAP support systems are available 24 hours, 7 days a week. The only exceptions are the maintenance dates.
Emergencies or critical problems may result in unplanned unavailability or maintenance work. SAP can offer you limited support during that time.
For Hotline phone numbers, see SAP Notes for more details 560499 and 16481.
To request support for technical issues or to report an error, please choose from one of the following options:
- Create a customer case via SAP for Me > Get Support
- Chat with a Product Support Expert via SAP for Me > Get Support
- Book an appointment with a Product Support Expert via SAP for Me > Get Support
Please note: A valid S-user ID and password are required to use this service.
For more information about any of these services, please visit https://support.sap.com/en/my-support/product-support.html
We therefore recommend that you refrain from planning an upgrade or other critical conversion projects on these maintenance dates.
SAP maintenance dates 2024
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Wave1 Thursday, January 18, 2024
Wave2/Q1 Saturday, February 24, 2024
Wave3 Thursday, April 11, 2024
Wave4/Q2 Saturday, May 25, 2024
Wave5 Thursday, July 11, 2024
Wave6/Q3 Saturday, August 24, 2024
Wave7 Thursday, October 10, 2024
Wave8/Q4 Saturday, November 16, 2024