Friday 14 April 2023

How S-users can manage their own Cloud System Notification Subscriptions in the CSNS - SAP ONE Support Launchpad / SAP for Me ?

How S-users can manage their own Cloud System Notification Subscriptions in the CSNS - SAP ONE Support Launchpad / SAP for Me


1. You can access the application one of two ways:

SAP ONE Support Launchpad > Cloud System Notification Subscriptions via SAP ONE Support Launchpad (or from Cloud Availability Center click Manage Notifications (clipboard icon) top right)

SAP for Me > Manage Cloud Availability Center Notifications

2. The Manage Cloud Availability Center Notifications page will open

3. Click + Add Subscription













4. Fill out the Add Subscription fields
Only Cloud Products licensed to your customer number will be available to subscribe to.
The Tenant choice is optional. If you choose the tenant level, you will only receive notifications for that particular tenant.

5. Click Add





















6. If desired, you can modify the Notification Type(s)
Choose which types of notifications you would like to receive for cases of both planned and unplanned downtimes, as well as customer communication notifications.
7. Click Save .


































8. After clicking Save, from that same screen you can click Add Subscription on the top of that section to continue to create additional subscriptions.


How to modify a subscription type


1. In the My Subscriptions list, find the entry you wish to modify, and click the Edit (pencil icon) 
2. Make changes to the Notification Type section
3. Click Save.

How to turn OFF (delete/unsubscribe from) a cloud notification

1. In the My Subscriptions list, find the entry you wish to remove and click Delete (trash can icon) (or click Delete in the side panel after viewing the subscription entry)
2. Click Delete on the Confirm screen



Thanks 
Rupesh Chavan